zidanbetPrivacy Policy

This page describes what we collect when you use zidanbet and how we keep that data protected. We recognize that privacy is essential to trust, and we are committed to transparent practices regarding the personal information you share with us when you register, deposit, participate in our slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, badminton, MotoGP, esports including Mobile Legends, Free Fire, PUBG Mobile), or use our platform in any other way.

We collect and process personal data only to the extent necessary to operate zidanbet, verify your account, process your payments, comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations, and provide customer support. Our data handling practices comply with applicable privacy laws in jurisdictions where we operate, including regions such as Jakarta, Surabaya, Bandung, Medan, and Semarang.

Our privacy commitments are outlined below. If you have questions about how we handle your data, contact our support team via email with your account details and your inquiry.

What Data We Collect and How We Use It

Account Registration Information

When you register a zidanbet account, we collect your full name, email address, date of birth, and contact phone number. We use this information to verify your identity, create your account, and communicate with you regarding your account status, promotions, and support requests. We also collect your username and password (which we store in encrypted form) to authenticate your login credentials.

We require that the information you provide during registration is accurate and truthful. If your personal details change—such as your residential address or phone number—update them in your account settings promptly. We use your registered email address as your primary contact point for all account notifications, including deposit confirmations, withdrawal requests, and promotional announcements.

Payment and Financial Information

When you deposit funds at zidanbet via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details including the date, amount, and payment method. We do not directly store your bank account numbers or payment card details; instead, we work with secure payment processors that handle this sensitive information according to their own security standards and compliance frameworks.

We retain transaction records for accounting, audit, and regulatory compliance purposes. These records allow us to verify deposit history, track withdrawal requests, and investigate disputes. We do not share your payment details with third parties outside our payment processors without your explicit consent, unless required to do so by law.

Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) Documents

We require all members to verify their identity before withdrawing funds. This verification process complies with anti-money-laundering regulations and helps us prevent fraud and illicit financial activity. We collect copies of your government-issued photo ID (such as a passport or national identity card) and proof of address (such as a utility bill or bank statement dated within the last three months). We store these documents securely and use them only for identity verification purposes.

We retain KYC documents according to regulatory retention schedules, typically for a period of five to seven years after your account closes. We do not sell or share these documents with third parties unless required to do so by law enforcement or regulatory authorities.

Gameplay and Betting History

We record your gameplay activity on zidanbet, including the games you play, the amounts you wager, and the results of those plays. This information allows us to manage your account balance, calculate tournament standings, verify bonus eligibility, and detect suspicious or fraudulent activity. We use this data to ensure fair play across our slots, live-dealer tables, and sportsbook markets.

We retain gameplay records according to our internal audit and regulatory compliance requirements. Members can view their own gameplay history in their account dashboard, including detailed records of individual slot spins, live-dealer table sessions, and sportsbook bets.

We at zidanbet keep your personal data secure, encrypted, and accessible only to authorized staff who need it to serve you.

Data Security, Third Parties, and Your Rights

How We Protect Your Data

We at zidanbet protect your personal data using industry-standard encryption (SSL/TLS), secure password hashing, and access controls. Your information is stored on encrypted servers in secure data centres. We limit access to your data to authorized zidanbet staff members who need it to perform their job functions, such as account verification, customer support, or fraud prevention.

We implement regular security audits and penetration testing to identify and address vulnerabilities. However, no security system is completely foolproof. If we discover a data breach affecting your account, we will notify you via your registered email address and take steps to mitigate the impact.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate zidanbet, including payment processors, live-dealer software providers, sportsbook odds providers, and customer support platforms. These third parties may access your personal data only to the extent necessary to perform their functions. We require all third-party processors to maintain confidentiality and to use your data only for the purposes we specify.

We do not sell, rent, or trade your personal information to marketing companies or data brokers. We may disclose your data to law enforcement, regulatory authorities, or other government agencies if required to do so by law or in response to a valid legal request. We reserve the right to share anonymized or aggregated data (data that does not identify you personally) for analytics, research, or business purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on zidanbet to remember your login session, store your preferences, and analyse how you use our platform. These cookies are either session-based (deleted when you close your browser) or persistent (stored for a longer period to recognize you on future visits). We also use analytics tools to track page views, user interactions, and gameplay patterns in order to improve our service.

You may disable cookies in your browser settings, but doing so may limit your ability to access certain zidanbet features. We do not use tracking technologies to identify you across other websites.

Your Rights and Data Subject Requests

• Right to access: You may request a copy of the personal data we hold about you. Contact us via email with your account details, and we will provide this information in a structured, commonly used format.
• Right to correct: If your personal data is inaccurate or incomplete, you may update it directly in your account settings or contact us to assist with corrections.
• Right to deletion: You may request that we delete your account and associated personal data, subject to regulatory retention requirements and outstanding account balances or disputes.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances, such as if you dispute its accuracy.

To exercise any of these rights, contact our support team via email with your full name, account email address, and a clear description of your request. We will respond within a reasonable timeframe.

Data Retention and Account Closure

We retain your personal data for as long as your account is active and for a period thereafter to comply with legal and regulatory obligations. When you request account closure at zidanbet, we cease active use of your data but retain transaction records, KYC documents, and gameplay history according to applicable law (typically five to seven years). After this retention period expires, we delete or anonymize your personal data.

Our servers and data centres may be located outside your jurisdiction. By using zidanbet, you consent to the transfer and storage of your personal data in such locations. We undertake to ensure that data transfers comply with applicable data protection laws and that your data receives equivalent protection regardless of where it is stored.

This privacy policy is effective as of May 2026 and may be updated periodically. We will notify you of any material changes via email or in-app notification. Your continued use of zidanbet after any policy update constitutes your acceptance of the updated privacy terms.